By using certain parts of this site, you provide information that allows us to identify you as a person. This is only done for our service and information provision and if you give your consent.
Your personal data are processed in accordance with the provisions of the European General Data Protection Regulation.
You always have the right to access your retained personal data:
- retrieve and view them,
- amend (or have amended),
- delete (or have deleted).
This can be done for one or more entries in different databases.
You can also ask to be removed from all databases. You will then be ‘forgotten‘ and not contacted in any way anymore.
If you make the changes or deletion yourself, it is effective immediately. If you submit a request to make changes, this will be done as soon as possible and at least within 30 days.
This is how we process your data
The data controller is:
Your personal data are processed by the following data processors (who also comply with GDPR rules).
Enunda – Adres – firstname.lastname@example.org
For usage analysis of our website, we use Google Analytics. For this purpose, information about the use of our website is collected anonymously. This data is not passed on to Google and is not used for marketing and advertising purposes.
What data are collected?
Only those personal data are collected that are necessary to fulfil a certain part of our service or to send you information.
This may include:
- Your general and identifying data (e.g. name, first name, surname, gender, e-mail and/or postal address, fixed and/or mobile telephone number);
- Your position (e.g. title, job title, company name);
- Payment details (e.g. credit card details, bank details, VAT or other tax identification number);
- Information about your usage, reactions and/or preferences, including the types of messages discussed, communication channels and frequency;
- Data you provide to us, for example when you fill in forms or during events you attend, or when you answer questions during a conversation or survey;
- Data relating to our products and services;
In forms, some information is mandatory (usually marked with an *), this data is needed to provide you with the service you want.
Other information – not marked with * – may be useful, but is not absolutely necessary. You choose whether to enter data here.
Why are your personal data kept?
Your personal data is used for a specific purpose (and only for that purpose) with the following legal grounds:
- Contact form: to fulfil your request, provide a response (execute order).
- Purchase form: to be able to process your purchase, deliver the desired products and show you other products that may interest you (execution of order and legitimate interest)
- Brochure request: to send you the brochure (execution of order)
An exception can only be made with your explicit consent.
How long will your data be kept?
Personal data is kept as long as necessary to provide you with the service you activated yourself or for which you gave your consent. Your personal data will be kept for a maximum of five years after its last use.
Passing on to third parties
Your personal data will not be passed on to third parties. We only use services that process personal data if we have a processing agreement with them, if they are necessary for our service and information provision, and if they can guarantee secure storage of personal data with a guarantee of your privacy.
Your personal data will only be passed on if this is necessary for the purpose for which you gave your consent and provided the personal data (sending a newsletter, purchasing a product, booking a service …) or if this is required and permitted by law (e.g. in the context of a judicial investigation).
For example, a third party is engaged for:
- Providing IT infrastructure (including booking software, sales software …);
- Providing (and distributing) newsletters and invitations.
The computers and Internet connections on which your personal data are stored and transported are secured as much as possible against hacking, installation of malware and other improper use. The computers and network can only be logged on with a user name and password.
If things go wrong …
We handle your personal data as carefully as possible and keep them secure. If something does go wrong, we will inform you as soon as possible and do everything we can to limit the damage.
The dissemination of your personal data through data theft or data leaks cannot give rise to any claims for damages against us.
If, despite our precautions, you still have complaints about our use of your personal data, please contact email@example.com.
More information on complaints procedures can be found on the following websites: Privacy Commission, Flemish Supervisory Commission.
Last update 01/01/2023